Shipping policy
We try to get orders packed and on their way as quickly as we can. Here’s what to expect.
Processing Time
Most orders ship within 2–3 business days. If something is going to take longer, we’ll let you know.
Shipping Rates and Delivery
Shipping is calculated at checkout based on your location and the size of your order.
Once an order leaves our shop, typical delivery times within the United States are:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
These are estimates. Once a package is in the carrier’s hands, actual delivery times are outside of our control.
Tracking
We’ll send you a shipping confirmation with tracking information as soon as your order is on its way.
International Shipping
We ship to a number of countries outside the United States. Rates and delivery times depend on where you are.
International orders may be subject to duties, taxes, or other import fees. Those are the responsibility of the recipient.
International shipping charges shown at checkout are estimates. Occasionally, a packed order ends up in a different carrier weight or size tier than expected. If that happens, we’ll contact you before shipping and invoice you for the difference.
Damaged Orders
If your order shows up damaged, we want to know about it.
Please use our Contact Us page and send us your order number, a description of what happened, and photos of the damage. We’ll take a look and figure out the best way to make it right.
Returns and Exchanges
Need to return or exchange something? Take a look at our Returns and Exchanges Policy for the details.
Questions About Your Order?
Use our Contact Us page. Send us your order number if you have one and let us know what’s going on. We’ll get back to you as soon as we can.