Returns and Exchanges Policy
We want you to be happy with your Badmotivator barrel. If something isn’t right, let us know and we’ll do our best to help.
Returns and Exchanges
Returns and exchanges are accepted within 30 days of purchase. Items must be unused and in their original condition and packaging.
To start a return or exchange, please use our Contact Us page. Include your order number and a short description of what you need help with. We’ll get back to you with the next steps.
Please don’t send anything back before contacting us.
Return Shipping
Customers are responsible for return shipping unless there is a problem with the product or we made a mistake with your order.
Please package your return carefully. We can’t be responsible for items damaged on their way back to us.
Refunds
Once we receive and inspect your return, we’ll issue the refund to your original payment method. It may take a few days for the refund to show up, depending on your bank or card issuer.
Exchanges
If you need an exchange, use our Contact Us page and let us know what’s going on. We’ll work out the best way to handle it.
Damaged or Defective Barrels
If there’s a problem with your barrel, we definitely want to know about it. Use our Contact Us page and include your order number and a description of what’s going on.
We’ll get back to you and, if we need photos or any other information, we’ll let you know what to send.
We make these barrels ourselves, so knowing when something goes wrong helps us make them better.