Customer satisfaction is important to us. If you need to return or exchange an item, here’s how you can do it:

Eligibility:
- Returns and exchanges are accepted within 30 days of purchase.
- Items must be unused, in their original condition, and packaging.
- Custom or personalized items cannot be returned or exchanged.

Process:
1. Initiate a Return or Exchange:
- Contact us at barrels@badmotivatorbarrels.com to start the process.
- Please provide your order number and details about the item.

2. Return Shipping:
- Customers are responsible for return shipping costs unless the item is defective.
- Properly pack the item to avoid damage during shipping.
- Send returns to:
Badmotivator Legacy Barrels
490 Seneca Rd
UNIT 10
Eugene, OR 97402

3. Refunds:
- Once we receive and inspect the returned item, we’ll process your refund to the original payment method.
- Refunds typically take 7 days to process depending on the payment method.

4. Exchanges:
- Follow the return process for exchanges.
- Upon approval, we’ll ship the replacement item.

Damaged or Defective Items:
- If you receive a damaged or defective item, contact us immediately.
- We’ll work with you to resolve the issue promptly.

International Returns:
For international orders, please contact us for specific return instructions.